Support

Video Manuals

Mouse Estrus Detector

MEDPro™

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Benchtop Centrifuges

ELMI centrifuge CM-7S Plus

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ELMI centrifuge CM-7S

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ELMI centrifuge CM-8S

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Microcentifuges

ELMI centrifuge CM-50 Pro

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ELMI centrifuge CM-50

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Fugamix™ Centrifuge-Mixers

ELMI Fugamix™ CM-70M-07

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ELMI Fugamix™ CM-70M-09

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ELMI Fugamix™ CM-50M

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Intelli-Mixers™

ELMI Intelli-Mixer™ RM-2S

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ELMI Intelli-Mixer™ RM-2M

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ELMI Intelli-Mixer™ RM-2L

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Vortex

ELMI Vortex mixer V-3

Shakers

ELMI orbital shaker DOS-20S

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ELMI rocking shaker DRS-12

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ELMI orbital shaker DOS-10M

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ELMI orbital shaker DOS-10L

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ELMI orbital shaker DOS-20M

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ELMI orbital shaker DOS-20L

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ELMI orbital shaker S-3.02 10M

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ELMI orbital shaker S-3.02 10L

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ELMI orbital shaker S-3.02 20M

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ELMI orbital shaker S-3.02 20L

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Microplate Thermo Shakers

ELMI thermostatic shaker DTS-2

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ELMI thermostatic shaker DTS-4

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Magnetic Stirrer

ELMI magnetic stirrer MS-01

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Water Bath Thermostats

ELMI water bath thermostat TW-2.02

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ELMI water bath thermostat TW-2.03

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Spare parts list

Warranty

Disinfection and cleaning 

Rotor and accessories must be cleaned once a week to avoid corrosion and changes to material. 

Disconnect the centrifuge from mains power supply, remove rotor, and clean it separately. The rotor, rotor chamber, and the outside of the centrifuge should be cleaned with a moist cloth. Only use neutral agents to clean these parts. To disinfect, use an alcohol-based disinfectant (70% isopropanol/water mixture). If corrosive, toxic or radioactive liquids or pathogenic bacteria are spilled in the rotor or its chamber, the centrifuge must be decontaminated thoroughly. 

Transportation and storage 

To ensure safety during transportation, the equipment should be packed in the original manufacturer’s packaging or similar packaging substitute. 

Equipment can be transported in any kind of closed transport; make sure that equipment is tightly fixed and transported accordingly to transportation regulations. Equipment should be stored in original manufacturer’s packaging in a dry room with humidity no more than 80% and temperature range of 10-40°C. It is not recommended to store the equipment more than 36 months. 

Warranty statements 
  • Warranty applies to the 24 month period from the date of purchasing.
  • Malfunctions that occur due to a fault of the manufacturer, during warranty period, are repaired free of charge.
  • Warranty is not valid in the following cases: 
    • If the serial number label of the manufacturer is damaged.
    • If damage occurs as a result of incorrect operation, transportation or storage.
  • These documents are necessary if applying for warranty repair: 
    • User manual with serial number of the machine.
    • Official signed report, describing the reasons and circumstances of the equipment malfunctions.
  • Warranty repair can be performed only if the equipment is delivered in the original manufacturer’s packaging or equally safe packaging. 
  • Before returning for warranty repair, ensure that the device is fully cleaned, decontaminated and does not present any kind of health risk to our staff. 
  • If the above warranty requirements are not met, repair charges are applied to the customer. 
  • For all further questions concerning usage and maintenance, please contact the manufacturer or product vendor.

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Service Center


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